According to ADA report, every new patient call is worth $654. And the same patient spends on an average of $4500 over subsequent appointments. If your office is missing even 10 new patient calls a month, which most dental offices do miss, you might be loosing $6500 of immediate revenue and over $40000 of long term revenue per month.
Every phone call is picked in first ring by a highly trained people. Our staff is specifically trained on dental termininologies to help provide a personal experience to your patients. Whether a patient is asking about a root canal or an extraction, we know what to talk.
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We are available when patients have time to talk. We are open 98 hours per week. You dont ever have to worry about missing a phone call ever again. We are open 7:00 am to 9:00 pm every single day even on national holidays.
At Spot On Schedulers, we adapt to your practice's unique needs, fitting seamlessly into your workflows. We enter the necessary data directly in your Practice Management Software, ensuring no extra burden on your team. Our processes are fully HIPAA-compliant, guaranteeing patient information privacy and security.
We are not just another phone answering service. We understand how much value every new patient add to your practice, we take complete ownership of your followups and whatever it take to get them on schedule.
Your front desk provides your patient first impression to your office before he even puts his foot inside the door. Majority of the offices feel that their front desk can do more but they seldom find time to keep training them and we understand that their time utilization is much more worth in chair side. Hence we come into play.
We don't focus on just adding patients to your practice but our focus is to improve the overall brand value of the practice with every conversation we have with every patient.
Having Spot On Schedulers on board has been a game-changer for our practice. They've given me the time to focus on other important tasks, knowing that my patients' calls are in reliable hands. - Brandi Reason, Practice Manager
Spot On Schedulers has been a backbone of our practice. We honestly can't imagine operating without them. Their team is available to answer calls any time of the day and handle every patient with care. They never miss a call and always follow up, which is impressive. For us, their system works perfectly, and we couldn't be happier. Spot On Schedulers is truly 'On the Spot'! - Dr. Amita Agarwal DDS, Practice Owner
I never expected the level of remote support we've received from Spot On Schedulers. Beyond scheduling, they assist with critical tasks like negotiating higher insurance fees, making them more like a full-time employee than a remote team. Their help has lifted a huge weight off our team, allowing us to focus on growing the practice. - Gautam Aggarwal, Practice Owner
Even when I'm tempted to answer the phone, Spot On Schedulers always beats me to it! Their professionalism and kindness have won over our patients, even though they know they're speaking with someone outside the office. Their expertise with dental software has been a huge advantage for us. - Cheyenne, Practice Manager
At Spot On Schedulers, we take HIPAA compliance seriously and are committed to ensuring that all patient information is protected. We understand the importance of maintaining patients' trust and will continue to prioritize their privacy and security.
By prioritizing safety and also complying with all OSHA regulations as well, we are able to provide our clients with the highest level of service while ensuring the safety and well-being of our employees.
We will continue to stay up-to-date on any changes to HIPAA and OSHA regulations and ensure that we are fully compliant.
