A scheduling team trained by dentists for the dentists
Request a ConsultationMission
Our mission is to improve dental support services by providing U.S. practices with highly trained and reliable front desk support.
Reports in the dental industry indicate that inadequate front desk training is a common challenge, affecting practice efficiency and patient experience.
Spot On Schedulers aims to bridge this gap by empowering skilled professionals to enhance patient care, streamline operations, and create positive patient experiences.
Vision
Our vision is to lead the dental support industry by developing skilled talent and creating global career opportunities, through comprehensive training and a strong culture of teamwork, we aim to make quality dental support accessible to practices of all sizes, fostering both business success and positive community impact.
Our Visionaries
Mukul Aggarwal
CEO & FounderMukul Aggarwal founded Spot On Schedulers to bring meaningful change to dental support services with innovative, impactful solutions. With a successful record of growing a dental startup from $0.5 million to $1.7 million in under two years, Mukul's expertise lies in team motivation, training, and strategic growth. Spot On Schedulers focuses on empowering local talent to provide essential front desk support to U.S. dental practices, driven by core values of discipline, teamwork, and community upliftment.
Dr. Mahima Gupta, DDS, FAGD
Co-Founder & DirectorDr. Mahima Gupta brings over 20 years of advanced dental expertise and a passion for personalized patient care. A graduate of New York University College of Dentistry, she has completed over 700 hours of continuing education, including focused training in endodontics, pediatric dentistry, and dental implants. Dr. Gupta's mission is to improve patient care by offering comprehensive support for dental practices.
We Understand Every Missed Call Costs over $500 to your office
According to ADA report, every new patient call is worth $654. And the same patient spends on an average of $4500 over subsequent appointments. If your office is missing even 10 new patient calls a month, which most dental offices do miss, you might be loosing $6500 of immediate revenue and over $40000 of long term revenue per month.
High Performing Team
Every phone call is picked in first ring by a highly trained people. Our staff is specifically trained on dental termininologies to help provide a personal experience to your patients. Whether a patient is asking about a root canal or an extraction, we know what to talk.
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All 7 Days Coverage
Round the clock
LanguagesSpanish & English
We are available when patients have time to talk. We are open 98 hours per week. You dont ever have to worry about missing a phone call ever again. We are open 24x7 even on national holidays.
We work with all practice management system
At Spot On Schedulers, we adapt to your practice's unique needs, fitting seamlessly into your workflows. We enter the necessary data directly in your Practice Management Software, ensuring no extra burden on your team. Our processes are fully HIPAA-compliant, guaranteeing patient information privacy and security.
We Take Ownership
We are not just another phone answering service. We understand how much value every new patient add to your practice, we take complete ownership of your followups and whatever it take to get them on schedule.
Easiest way to grow practice without spending on marketing.
Your front desk provides your patient first impression to your office before he even puts his foot inside the door. Majority of the offices feel that their front desk can do more but they seldom find time to keep training them and we understand that their time utilization is much more worth in chair side. Hence we come into play.
We Care About the Brand Value
We don't focus on just adding patients to your practice but our focus is to improve the overall brand value of the practice with every conversation we have with every patient.
What our clients say about us
Having Spot On Schedulers on board has been a game-changer for our practice. They've given me the time to focus on other important tasks, knowing that my patients' calls are in reliable hands. - Brandi Reason, Practice Manager
Spot On Schedulers has been a backbone of our practice. We honestly can't imagine operating without them. Their team is available to answer calls any time of the day and handle every patient with care. They never miss a call and always follow up, which is impressive. For us, their system works perfectly, and we couldn't be happier. Spot On Schedulers is truly 'On the Spot'! - Dr. Amita Agarwal DDS, Practice Owner
I never expected the level of remote support we've received from Spot On Schedulers. Beyond scheduling, they assist with critical tasks like negotiating higher insurance fees, making them more like a full-time employee than a remote team. Their help has lifted a huge weight off our team, allowing us to focus on growing the practice. - Gautam Aggarwal, Practice Owner
Even when I'm tempted to answer the phone, Spot On Schedulers always beats me to it! Their professionalism and kindness have won over our patients, even though they know they're speaking with someone outside the office. Their expertise with dental software has been a huge advantage for us. - Cheyenne, Practice Manager
Spot On Schedulers has been invaluable for our practice, ensuring calls are answered even during off-hours and reducing missed opportunities. Their team's responsiveness and attention to detail have truly given me peace of mind, allowing me to focus more on patient care. - Dr Geoffrey E. Donoho DMD, Practice Owner
We are fully HIPAA Compliant
At Spot On Schedulers, we take HIPAA compliance seriously and are committed to ensuring that all patient information is protected. We understand the importance of maintaining patients' trust and will continue to prioritize their privacy and security.
By prioritizing safety and also complying with all OSHA regulations as well, we are able to provide our clients with the highest level of service while ensuring the safety and well-being of our employees.
We will continue to stay up-to-date on any changes to HIPAA and OSHA regulations and ensure that we are fully compliant.